Frequently Asked Questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by contacting us and we'll get back to you as soon as we can.
Vidovo is a platform that allows you to get user generated content for your brand. Create a product, order a video, and receive high quality content from our creators to use in your marketing campaigns.
Vidovo is an end-to-end platform that takes all the hassle out of finding and working with creators. We select the best in-house creators for your brand based on your product and target audience, so you don't have to worry about a thing. Save time and money by letting us do the work for you.
Unlike some companies that advertise super low prices, then hit you with huge upsells, we don't have any hidden fees. The price you see is the price you pay. No extra charges for things like subtitles, revisions, or commercial rights. Get a high quality video for a transparent price.
Yes! We want to make sure you get the video you want. When you order, you can provide us with a script, storyboard, or any other information you want to share with our creators. We'll make sure your video is exactly what you're looking for. If you have a unique idea that doesn't fit into a standard UGC video, contact us and we'll work with you to make it happen. We've worked with many brands to create custom videos, so we're happy to help.
We know you're excited to get your content and grow your brand, so we work hard to get it to you as soon as possible. Our standard delivery time is 7 days for digital products. And 5 days for physical products once they've been received by the creator. If you need your video sooner, contact us and we'll do our best to make it happen.
You don't need any prerequisites to get started, and you can become a UGC creator with us without having any prior work experience. This is doable by anyone! It goes without saying that you should be passionate about content creation and try out TikTok and a few editing apps. However, we provide an abundance of materials, insightful blog posts, and creator workshops to assist you in improving your creation abilities. We also include a ton of advice on how to shoot and edit the best user-generated content in our content creator briefs.
Payment is processed through our secure platform, and you will receive your earnings via the method you selected during registration (e.g., direct deposit, Stripe). Payments are available to request 14 days after a campaign has been completed. You must have a verified stripe account to receive payments.
On our creator marketplace, you set all the prices. Vidovo keeps a 10-15% commission on all orders, and you keep the rest. We recommend that you set your prices based on the amount of time and effort you put into each video. The more videos you create, the more you'll earn. We also offer bonuses for top creators, so the more you work with us, the more you'll earn.
We charge a 10-15% fee on all orders to cover the cost of running the platform. This includes things like payment processing, customer support, and marketing. More advertising + a better platform means more potential clients for you. We're committed to keeping our fees as low as possible, so you can keep more of your earnings. We also want as many brands as possible to use our platform, so all of our amazing creators have a steady stream of orders.
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Join hundreds of brands creating high-performing UGC with Vidovo.
